Indira Gandhi International Airport (IGI) in Delhi is the busiest airport in India and one of the most important aviation hubs in South Asia. Handling over 75 million passengers annually and serving as the primary gateway to the nation’s capital, IGI Airport is a massive ecosystem of continuous activity that operates 24 hours a day, 365 days a year.
The airport is operated by Delhi International Airport Limited (DIAL), a public-private consortium, and hosts numerous ground handling agencies, airlines, security service providers, and retail operators. Major employers at Delhi Airport include Air India SATS, RAMP360 Ground Handling Services, IGI Aviation Services, Fly Sats Airways Services, and various other aviation service companies.
For candidates with 10th and 12th pass qualifications, Delhi Airport offers excellent entry-level opportunities in roles such as Ground Staff, Customer Support Executive, Loader, Security Personnel, Ramp Operator, and Ticketing Executive. With ongoing expansion and modernization of airport facilities, the demand for dedicated, hardworking, and reliable staff continues to grow.
Why Delhi Airport Jobs for 10th and 12th Pass Candidates?
Delhi Airport jobs are among the most stable and respected career options in the aviation sector. Working at IGI Airport offers numerous advantages:
Applicants with 10th pass, 12th pass, ITI, Diploma, and Graduate qualifications can find suitable positions at Delhi Airport. For candidates with 10th or 12th qualifications, positions such as Ground Staff, Customer Support Executive, Loader, Ramp Operator, Ticketing Executive, and Security Personnel are excellent entry points into the aviation industry.
Current Lower-Level Vacant Positions – 10th and 12th Pass Eligibility
Delhi Airport employers are seeking to fill multiple lower-level positions that require 10th or 12th pass qualifications. Below is an exhaustive list of the named posts currently open or regularly available for candidates with lower educational qualifications.
Ground Staff Positions (10th/12th Pass)
1. Airport Ground Staff – Multiple Employers
Ground Staff are responsible for ensuring the smooth functioning of airport operations and providing excellent customer service to passengers. This is one of the most common entry-level positions at Delhi Airport.
Key Responsibilities:
- Greeting passengers and assisting them during check-in and boarding procedures
- Handling passenger inquiries and resolving customer complaints
- Assisting with baggage handling and ensuring safe loading and unloading
- Providing information about flight schedules, gate changes, and airport services
- Coordinating with other airport staff to ensure efficient flight operations
- Ensuring compliance with safety and security regulations at all times
Eligibility Criteria:
Salary: ₹18,000 – ₹40,000 per month
Openings: Multiple vacancies (hundreds of openings reported)
2. Ground Staff – IGI Aviation Services Pvt Ltd
IGI Aviation Services has announced recruitment for 1,446 Ground Staff and Loader positions. This is one of the largest recruitment drives at Delhi Airport.
Eligibility Criteria:
Salary: ₹25,000 – ₹35,000 per month
3. Ground Staff (Freshers) – Multiple Openings
With 966 openings reported for Ground Staff positions, this is an excellent opportunity for freshers to start their aviation career.
Eligibility Criteria:
Salary: ₹1.5 – 7.0 Lakh per year (approx ₹12,500 – ₹58,000 per month)
Customer Support Executive (12th Pass)
4. Customer Support Executive – Fly Sats Airways Services
Fly Sats Airways Services is hiring Customer Support Executives at Indira Gandhi International Airport, Delhi.
Key Responsibilities:
- Respond to customer inquiries, complaints, and concerns with a problem-solving mindset
- Log customer interactions and track follow-ups
- Offer timely and relevant solutions to resolve customer issues
- Ensure customer satisfaction and resolution rates
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | 12th Pass and above |
| Experience | Freshers can apply |
| Languages | Hindi required |
| Shift | Rotational Shift, 5 days working |
| Gender | Both male and female candidates can apply |
Benefits: Cab, Meal, Insurance, PF, Medical Benefits
Salary: ₹28,800 – ₹31,900 per month
Loader / Ramp Support Positions (10th Pass)
5. Airport Loader / Ramp Support – IGI Aviation Services
Airport Loaders are responsible for loading and unloading luggage, cargo, and equipment from aircraft. This is a physically demanding role suitable for candidates with 10th pass qualification.
Key Responsibilities:
- Baggage/Cargo loading and offloading from aircraft and trolleys
- Cabin cleaning functions such as cleaning the aircraft
- Assisting Technicians in the workshop
- Providing wheelchair assistance to passengers
Eligibility Criteria:
Salary: ₹15,000 – ₹25,000 per month
Total Vacancies (Ground Staff + Loaders): 1,446
Security Personnel Positions
6. Security Personnel – SNV Aviation / Akasa Air
Security Personnel ensure the safety and security of passengers, staff, and airport facilities by enforcing aviation security regulations, monitoring restricted areas, and responding to security incidents.
Key Responsibilities:
- Maintain security standards as per Company requirements
- Ensure effective threat assessment and response capability
- Perform duties as per the Security Programme
- Control theft and pilferage of company property
- Ensure implementation of AEP Guidelines issued by Airport Operator, BCAS, MOCA, Govt of India
Eligibility Criteria:
Important Note: Akasa Air does not solicit or accept any form of payment from candidates during its recruitment process.
Ticketing Executive Positions
7. Ticketing Executive – Multiple Employers
Ticketing Executives are responsible for ticket bookings, reservations, and passenger assistance at airport counters.
Key Responsibilities:
- Counter Staff / Air Ticketing / Floor Management
- Assist passengers with ticket bookings and modifications
- Handle reservation inquiries and fare quotations
- Process payments and issue tickets
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | 10th pass, 12th pass, or Graduation in any discipline |
| Age Limit | 18-45 years |
| Skills | Good Communication skills |
| Job Hours | 8 hours |
Salary: ₹25,000 – ₹65,000 per month
Ramp Operator / Equipment Operator Positions
8. Push Back and Equipment Operators – RAMP360
RAMP360 Ground Handling Services is hiring Push Back and Equipment Operators for their Delhi operations.
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | 10th Pass |
| Experience | Experienced / Freshers can apply |
| Driving License | Must hold a valid Heavy Vehicle Driving License |
| Skills | Knowledge of ground handling |
Handyman / Utility Worker Positions
9. Handyman Cum Utility Workers – RAMP360
Handyman positions are available for candidates with 10th pass qualifications.
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | 10th Pass |
| Experience | Experienced / Freshers can apply |
| Skills | Knowledge of ground handling and basic maintenance |
Passenger Service Executive Positions (12th Pass)
10. Passenger Service Executives – RAMP360
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | Graduation (Experienced / Freshers) |
| Skills | Requires strong interpersonal and communication skills |
Team Leader and Supervisor Positions (For Experienced Candidates)
11. Team Leaders – Ramp & Passenger Services – RAMP360
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | Graduation |
| Experience | 3+ Years of experience |
| Skills | Knowledge of airport safety and regulatory requirements |
12. Duty Officers – Ramp & Passenger Services – RAMP360
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | Graduation |
| Experience | 5+ years of experience in ground handling |
| Skills | Excellent communication skills |
Technician Positions (ITI / Diploma Pass)
13. Technicians – RAMP360
Eligibility Criteria:
| Criteria | Requirement |
|---|---|
| Education | ITI / Polytechnic Diploma |
| Experience | 2 years of experience in equipment maintenance or technical operations |
Single Consolidated Salary Table for All Delhi Airport Posts
The table below provides a complete breakdown of salary ranges for various positions at Delhi Airport.
Major Employers at Delhi Airport
Physical and Medical Standards for Airport Jobs
Certain airport jobs have specific physical requirements that candidates must meet:
Skills Required for Delhi Airport Jobs
Based on multiple job postings, employers look for the following key skills in candidates:
| Skill Category | Specific Requirements |
|---|---|
| Communication Skills | Good English and Hindi (spoken and written) |
| Customer Service | Friendly, approachable demeanor; ability to handle passenger inquiries |
| Computer Literacy | Basic computer knowledge for check-in systems and ticketing |
| Teamwork | Ability to work with diverse teams in a fast-paced environment |
| Pressure Handling | Remain calm under pressure during peak hours |
| Physical Stamina | Ability to stand, walk, and lift luggage as required (for Loader roles) |
| Flexibility | Willingness to work in shifts, including nights, weekends, and holidays |
Application Process & Official Verification
The application process for Delhi Airport jobs follows different pathways depending on the employer. Candidates must be cautious and apply only through official channels to avoid scams.
For IGI Aviation Services Pvt Ltd Recruitment 2026
Application Mode: Online
Steps to Apply:
- Go to official website: igiaviationdelhi.com
- Find the advertisement for Ground Staff or Loader posts
- Read the notification carefully and check eligibility
- Click on the apply link
- Enter your details correctly and make the payment
- Submit the form and take a printout of the application form
Important Dates:
- Registration Dates: 10th July to 21st September 2025
- (New recruitment cycles may be announced for 2026)
- Airport Ground Staff: ₹350
- Loaders: ₹250
- Airport Ground Staff: Written Exam & Interview
- Loaders: Written Exam
For RAMP360 Ground Handling Services
Application Mode: Online via QR Code provided in recruitment poster
Steps to Apply:
- Scan the QR Code provided in the official recruitment poster
- Complete the online application form
- Ensure you have your updated resume and relevant qualification certificates ready
Important Note: RAMP360 does not authorize any third party to undertake recruitment activities on its behalf. Always verify through official channels.
For Fly Sats Airways Services
Application Mode: Contact HR via phone
Contact: Call HR (Aaradhya) for more information as mentioned in the job posting
For SNV Aviation / Akasa Air Security Personnel
Application Mode: Online / By Invite only
Important Note: Akasa Air does not solicit or accept any form of payment from candidates or institutions during its recruitment process. Any such claims are fraudulent and should be disregarded.
For Other Private Airport Jobs
Candidates can apply through job portals such as:
Official Government Airport Jobs (AAI)
For government jobs with the Airports Authority of India (AAI), visit the official careers page:
Official Website: https://www.aai.aero/en/careers/recruitment
Important Warning: Beware of Job Scams
Unfortunately, fake job offers in the name of Delhi Airport are common. Here’s how to protect yourself:
- Never pay any money to get an airport job. Legitimate employers pay you; they don’t ask for fees.
- Do not trust calls or texts asking for money for “guaranteed selection” or “interview calls.”
- Always apply only through official company websites or verified job portals.
- Verify email domains – official communications come from company domains (e.g., @aai.aero, @igiaviationdelhi.com).
- Be suspicious of unrealistically high salaries for entry-level positions.
- Don’t share personal information without verification.
There have been several reports of job scams in the name of airport hiring. Always trust your instincts – if an offer seems too good to be true, it probably is.
Frequently Asked Questions (FAQs)
To assist candidates in making informed decisions, we have compiled an extensive FAQ section below with concise, direct answers.
Q1: What is the minimum educational qualification for Delhi Airport jobs?
For Ground Staff and Customer Support Executive roles, 12th pass is the minimum requirement. For Loader and Ramp Support roles, 10th pass is acceptable. Ticketing Executive positions accept 10th pass as well.
Q2: Can 10th pass candidates apply for Delhi Airport jobs?
Yes, 10th pass candidates can apply for Loader, Ramp Support, Handyman, and Ticketing Executive positions.
Q3: Can 12th pass candidates apply for Delhi Airport jobs?
Yes, 12th pass candidates can apply for Ground Staff, Customer Support Executive, Security Personnel, and Ticketing Executive positions.
Q4: What is the salary for Ground Staff at Delhi Airport?
Ground Staff salaries range from ₹18,000 to ₹40,000 per month depending on the employer and experience.
Q5: What is the salary for Customer Support Executive at Delhi Airport?
Customer Support Executives earn between ₹28,800 and ₹31,900 per month, with benefits including cab, meal, insurance, and PF.
Q6: What is the salary for Loader at Delhi Airport?
Loaders earn between ₹15,000 and ₹25,000 per month.
Q7: What is the age limit for Delhi Airport jobs?
Age limits vary by position: Ground Staff: 18-35 years, Loaders: 20-40 years, Ticketing Executive: 18-45 years.
Q8: Is there an application fee for IGI Aviation recruitment?
Yes, for IGI Aviation Services: Ground Staff fee is ₹350, Loaders fee is ₹250.
Q9: Is experience required for Delhi Airport jobs?
No, many positions are open to freshers. The Ground Staff position with 966 openings specifically welcomes freshers. Customer Support Executive positions also accept freshers.
Q10: What languages are required for Delhi Airport jobs?
Good communication skills in English and Hindi are essential. For Customer Support Executive roles, Hindi is specifically required. Knowledge of additional languages is an added advantage.
Q11: Are there night shifts at Delhi Airport jobs?
Yes, airport operations run 24/7. Most positions require working in three rotating shifts, including night shifts.
Q12: What benefits do Delhi Airport employers offer?
Benefits vary by employer. Fly Sats offers Cab, Meal, Insurance, PF, and Medical Benefits. Many employers also provide health insurance and transport facilities.
Q13: What is the selection process for IGI Aviation recruitment?
For Ground Staff: Written Exam & Interview. For Loaders: Written Exam only.
Q14: What documents are required for Delhi Airport job applications?
Required documents include recent passport-size photograph, signature scan, educational certificates (10th/12th mark sheets), ID proof (Aadhaar, PAN, Voter ID, or Passport), and caste/category certificate if applicable.
Q15: How can I verify if a Delhi Airport job posting is genuine?
Always apply through official company websites or verified job portals. For IGI Aviation, use igiaviationdelhi.com. For AAI government jobs, use aai.aero. Legitimate recruiters never ask for money. Never trust third-party websites or individuals asking for money in exchange for job offers.
Q16: Are there government jobs at Delhi Airport?
Yes, the Airports Authority of India (AAI) recruits for various positions at Delhi Airport. Candidates should check the official AAI careers page at aai.aero for notifications.
Q17: What is the height requirement for Security Personnel at Delhi Airport?
For Security roles: Female candidates must be at least 157 cm tall, and Male candidates must be at least 168 cm tall.
Q18: How many vacancies are available at Delhi Airport?
Hundreds of vacancies are available. IGI Aviation alone has announced 1,446 vacancies for Ground Staff and Loaders. Additional vacancies exist with RAMP360, Fly Sats, and other employers.
Q19: Can female candidates apply for Loader positions at Delhi Airport?
No, Loader positions are typically only for Male candidates. However, female candidates can apply for Ground Staff, Customer Support Executive, Security, and Ticketing Executive positions.
Q20: How can I prepare for the IGI Aviation written examination?
The written examination for Ground Staff and Loader positions typically covers general knowledge, reasoning, quantitative aptitude, and English language skills. Candidates are advised to practice mock tests and previous year question papers.
Conclusion
Delhi Airport jobs offer exceptional opportunities for candidates with 10th and 12th pass qualifications to secure stable, rewarding employment in India’s busiest aviation hub. Positions such as Ground Staff, Customer Support Executive, Loader, Security Personnel, Ticketing Executive, and Ramp Operator provide excellent entry points into the aviation industry with competitive salaries, career growth prospects, and the prestige of working at one of India’s most important airports.
The single consolidated salary table above provides a complete overview of pay scales for all positions. Ground Staff earn between ₹18,000 and ₹40,000 per month, Customer Support Executives earn ₹28,800-31,900 per month with benefits including cab, meal, insurance, and PF, and Loaders earn ₹15,000-25,000 per month. IGI Aviation Services has announced 1,446 vacancies for Ground Staff and Loaders, with additional vacancies available through RAMP360, Fly Sats, and other employers.
Disclaimer
- This article is for informational purposes only.
- Job availability, salary, and eligibility may vary depending on the employer, recruitment policy, and location.
- Readers are strongly advised to always verify all details through official recruitment channels before applying.