The hospitality sector in Kolkata is experiencing a remarkable transformation, and ITC Hotels – one of India’s most prestigious luxury hotel chains – is at the center of this growth. For job seekers in Kolkata, 2026 brings a massive wave of opportunities across multiple entry-level support staff positions including Housekeeping Helper, Steward, and Kitchen Stewarding Staff.
This article provides a comprehensive overview of the latest ITC Hotel job vacancies for Kolkata, focusing on all available blue-collar positions. Whether you are a 10th pass student looking for your first hotel job or a 12th pass candidate seeking a stewarding role, this guide will help you navigate the vacancies, understand salary structures, and complete the application process.
Overview of ITC Hotel Kolkata Jobs 2026
ITC Hotels is a flagship hospitality brand under the ITC Limited conglomerate, with a pan-India presence of over 100 luxury hotels. The Kolkata region is home to multiple ITC properties including ITC Royal Bengal, ITC Sonar, and Fortune Park Panchwati (ITC’s hotel chain). These properties regularly recruit for entry-level support staff positions.
Key highlights for 2026:
ITC Hotels across India have over 3,500+ vacancies for entry-level hospitality roles, with a significant portion allocated to Kolkata properties
Housekeeping Helper positions are always in high demand due to high room occupancy rates in luxury hotels
Steward and Kitchen Stewarding roles offer direct customer interaction and career growth within the food and beverage department
10th and 12th pass candidates are eligible for most entry-level positions
Selection process includes walk-in interviews and skill assessments – no written exam
ITC offers competitive salaries with service charge, tips, and overtime benefits
Vacant Positions: Post and Salary Table
Below is the master table showing all available posts and their corresponding salary ranges for ITC Hotel jobs in Kolkata.
| Post Name | Department | Minimum Qualification | Experience Required | Salary Range (per month) |
|---|---|---|---|---|
| Housekeeping Helper | Housekeeping | 8th/10th Pass | 0-2 years | ₹10,000 – ₹18,000 |
| Room Attendant | Housekeeping | 10th Pass | 0-2 years | ₹12,000 – ₹22,000 |
| Linen Room Attendant | Housekeeping | 10th Pass | 0-2 years | ₹11,000 – ₹19,000 |
| Steward (Food & Beverage Service) | F&B Service | 12th Pass | 0-2 years | ₹12,000 – ₹22,000 |
| Senior Steward | F&B Service | 12th Pass | 2-5 years | ₹18,000 – ₹28,000 |
| Kitchen Stewarding Staff | Kitchen Stewarding | 8th/10th Pass | 0-2 years | ₹9,000 – ₹16,000 |
| Kitchen Helper | Kitchen | 10th Pass | 0-2 years | ₹10,000 – ₹17,000 |
| Banquet Helper | Banquet Operations | 10th Pass | 0-2 years | ₹11,000 – ₹19,000 |
| Laundry Attendant | Laundry | 8th/10th Pass | 0-2 years | ₹10,000 – ₹17,000 |
| Public Area Cleaner | Housekeeping | 8th Pass | 0-1 year | ₹9,000 – ₹15,000 |
Note: Salaries vary based on property (ITC Royal Bengal vs. ITC Sonar vs. Fortune Park) , experience, and performance. Service charge distribution (typically 5-10% of salary) and tips add significantly to monthly earnings in luxury hotels like ITC.
ITC Hotels in Kolkata – Property-wise Overview
| Property Name | Location in Kolkata | Category | Expected Vacancies (2026) |
|---|---|---|---|
| ITC Royal Bengal | New Town, Rajarhat | Ultra-Luxury (5-Star Deluxe) | 300-400 |
| ITC Sonar | JBS Haldane Avenue, Tangra | Luxury Business Hotel (5-Star) | 200-300 |
| Fortune Park Panchwati | Panchwati, Near Sector V | Premium Business Hotel (4-Star) | 100-150 |
| WelcomHotel (ITC Brand) | Various locations | Heritage & Leisure | 50-100 |
| Total Estimated Vacancies for Kolkata | 650-950 |
Source: Estimated based on ITC Hotels India’s pan-India recruitment of 3,500+ support staff positions for 2026
Comprehensive Salary Table for ITC Hotel Jobs in Kolkata
Housekeeping Helper & Room Attendant Salary Table
| Post Name | Basic Pay (₹) | Service Charge (₹) | Tips (₹) | Total Monthly (₹) | Annual Package (₹) |
|---|---|---|---|---|---|
| Housekeeping Helper (Fresher) | 8,000 – 10,000 | 1,500 – 2,500 | 500 – 1,000 | 10,000 – 13,500 | 1.2 – 1.6 Lakhs |
| Housekeeping Helper (1-2 years) | 10,000 – 12,000 | 2,000 – 3,000 | 800 – 1,500 | 12,800 – 16,500 | 1.5 – 2.0 Lakhs |
| Room Attendant (Fresher) | 10,000 – 12,000 | 2,000 – 3,000 | 800 – 1,500 | 12,800 – 16,500 | 1.5 – 2.0 Lakhs |
| Room Attendant (Experienced) | 14,000 – 18,000 | 2,500 – 4,000 | 1,000 – 2,000 | 17,500 – 24,000 | 2.1 – 2.9 Lakhs |
| Linen Room Attendant | 9,000 – 12,000 | 1,500 – 2,500 | 500 – 1,000 | 11,000 – 15,500 | 1.3 – 1.9 Lakhs |
| Public Area Cleaner | 7,000 – 9,000 | 1,000 – 2,000 | 300 – 700 | 8,300 – 11,700 | 1.0 – 1.4 Lakhs |
Steward (F&B Service) Salary Table
| Post Name | Basic Pay (₹) | Service Charge (₹) | Tips (₹) | Total Monthly (₹) | Annual Package (₹) |
|---|---|---|---|---|---|
| Steward Trainee (Fresher) | 9,000 – 11,000 | 2,000 – 3,000 | 1,000 – 2,000 | 12,000 – 16,000 | 1.4 – 1.9 Lakhs |
| Steward (1-2 years) | 11,000 – 14,000 | 2,500 – 4,000 | 1,500 – 2,500 | 15,000 – 20,500 | 1.8 – 2.5 Lakhs |
| Senior Steward (2-5 years) | 15,000 – 20,000 | 3,000 – 5,000 | 2,000 – 3,500 | 20,000 – 28,500 | 2.4 – 3.4 Lakhs |
| Banquet Steward | 11,000 – 15,000 | 3,000 – 5,000 | 1,500 – 3,000 | 15,500 – 23,000 | 1.9 – 2.8 Lakhs |
Kitchen Stewarding & Kitchen Helper Salary Table
| Post Name | Basic Pay (₹) | Service Charge (₹) | Tips (₹) | Total Monthly (₹) | Annual Package (₹) |
|---|---|---|---|---|---|
| Kitchen Stewarding Staff (Fresher) | 7,000 – 9,000 | 1,000 – 2,000 | 500 – 1,000 | 8,500 – 12,000 | 1.0 – 1.4 Lakhs |
| Kitchen Stewarding Staff (1-3 years) | 9,000 – 12,000 | 1,500 – 2,500 | 800 – 1,500 | 11,300 – 16,000 | 1.4 – 1.9 Lakhs |
| Kitchen Helper (Fresher) | 8,000 – 11,000 | 1,500 – 2,500 | 500 – 1,000 | 10,000 – 14,500 | 1.2 – 1.7 Lakhs |
| Kitchen Helper (Experienced) | 11,000 – 14,000 | 2,000 – 3,000 | 800 – 1,500 | 13,800 – 18,500 | 1.7 – 2.2 Lakhs |
| Laundry Attendant | 8,000 – 11,000 | 1,500 – 2,500 | 500 – 1,000 | 10,000 – 14,500 | 1.2 – 1.7 Lakhs |
Comparative Salary Table by Post (Including All Benefits)
| Post Name | Base Salary (₹) | Service Charge (₹) | Tips (₹) | Overtime (₹) | Total Monthly (₹) |
|---|---|---|---|---|---|
| Housekeeping Helper | 8,000 – 12,000 | 1,500 – 3,000 | 500 – 1,500 | 1,000 – 2,000 | 11,000 – 18,500 |
| Room Attendant | 10,000 – 18,000 | 2,000 – 4,000 | 800 – 2,000 | 1,000 – 2,500 | 13,800 – 26,500 |
| Steward | 9,000 – 20,000 | 2,000 – 5,000 | 1,000 – 3,500 | 1,500 – 3,000 | 13,500 – 31,500 |
| Kitchen Stewarding Staff | 7,000 – 12,000 | 1,000 – 2,500 | 500 – 1,500 | 800 – 1,500 | 9,300 – 17,500 |
| Banquet Helper | 9,000 – 15,000 | 2,500 – 5,000 | 1,000 – 2,500 | 1,500 – 3,000 | 14,000 – 25,500 |
Additional Benefits for ITC Hotel Employees
Service Charge Distribution – 5-10% of total restaurant/billing revenue distributed among all staff monthly
Tips (Cash and Digital) – Can add ₹1,000 – ₹5,000 per month depending on role and property
Overtime Pay – 1.5x to 2x hourly rate for extra hours worked during banquets or peak seasons
Staff Meals – Free breakfast, lunch, and dinner during shifts (saving ₹3,000 – ₹5,000 per month)
Uniform and Linen – Free uniforms and laundry for staff (saving ₹1,000 – ₹2,000 per month)
Provident Fund (PF) – As per government norms
Medical Insurance – Coverage for self and family after probation
Accommodation (for outstation candidates) – Shared staff quarters available at some ITC properties (subject to availability)
Employee Discounts – Up to 50% off on food and beverages at ITC restaurants
Career Progression – Clear promotion path from Helper to Attendant to Supervisor to Manager
Training Programs – ITC’s internal training programs for skill development
Eligibility Criteria for ITC Hotel Jobs
For Housekeeping Helper and Room Attendant
Educational Qualification:
Minimum 8th or 10th pass from a recognized board
No specific percentage requirement – only pass certificate required
Literacy in basic Hindi or English (reading room numbers, labels)
Physical Requirements:
Good physical stamina for standing, walking, bending, and lifting (up to 10-15 kg)
No severe physical disabilities that prevent cleaning activities
Basic hygiene awareness is preferred
Experience:
Freshers are welcome for Housekeeping Helper positions
1-2 years experience preferred for Room Attendant roles
Age Limit:
18 to 35 years (may vary by property and position)
For Steward (Food & Beverage Service)
Educational Qualification:
Minimum 12th pass (Higher Secondary) from a recognized board
Basic English communication skills preferred (greeting guests, taking orders)
Basic mathematics (handling bills, change)
Physical Requirements:
Good physical stamina for carrying trays (up to 5-8 kg)
Pleasing personality and neat appearance
No visible tattoos (depending on property policy)
Experience:
Freshers are eligible for Steward Trainee positions
1-2 years experience preferred for Steward roles
Age Limit:
18 to 30 years for entry-level, up to 35 years for experienced candidates
For Kitchen Stewarding Staff and Kitchen Helper
Educational Qualification:
Minimum 8th or 10th pass from a recognized board
Basic reading and writing skills
No English requirement – Hindi or Bengali is sufficient
Physical Requirements:
Good physical stamina for standing for long hours
Ability to work in hot and humid kitchen environments
No allergies to cleaning chemicals or detergents
Experience:
Freshers are highly welcome for Kitchen Stewarding Staff positions
Experience preferred but not mandatory
Age Limit:
18 to 40 years (more flexible than other departments)
Language Requirements for ITC Kolkata
Bengali proficiency is highly preferred for guest-facing roles (Steward, Housekeeping attendant)
Hindi proficiency is acceptable for back-of-house roles (Kitchen Stewarding)
English proficiency is preferred for Steward roles in luxury properties like ITC Royal Bengal
Selection Process for ITC Hotel Jobs
The selection process for entry-level support staff at ITC Hotels is faster and more direct than government jobs. No written exam is required for Helper-level positions.
For Housekeeping Helper and Room Attendant
Stage 1: Walk-in Interview or Online Application
Candidates can either walk in directly to the hotel’s HR department or apply online through job portals
Timing: 10:00 AM to 4:00 PM on weekdays (Monday to Friday)
Stage 2: Initial Screening
HR representative checks educational certificates and age proof
Basic questions about previous experience (if any)
Stage 3: Skill Assessment (Practical Test)
Making a bed demonstration (for Room Attendant)
Basic cleaning demonstration (for Housekeeping Helper)
Folding linen and sorting laundry (for Linen Room Attendant)
Stage 4: Personal Interview
Questions about availability for shifts (morning, evening, night)
Attitude assessment – willingness to learn, politeness, hygiene awareness
Basic communication check
Stage 5: Medical Checkup
Basic health checkup (vision, hearing, physical fitness)
Stage 6: Document Verification and Offer Letter
Verification of original documents
Issuance of appointment letter (often same day or within 1 week)
For Steward (F&B Service)
Stage 1: Walk-in Interview
Dress code for walk-in: Formal or semi-formal attire (shirt and trousers)
Carry updated resume with clear photo
Stage 2: Initial Screening
HR checks 12th pass certificate and age proof
Basic English communication test (introduction, common phrases)
Stage 3: Service Skills Assessment
Tray carrying demonstration (with glasses/plates)
Table setup demonstration (cutlery, napkin folding)
Guest interaction role-play (taking an order, clearing a table)
Stage 4: Personal Interview
Questions about previous experience in food and beverage (if any)
Pleasing personality assessment
Availability for rotating shifts and weekend work
Stage 5: Document Verification and Offer
Verification of certificates
Issuance of appointment letter
For Kitchen Stewarding Staff
Stage 1: Walk-in Interview
Simple interview – no formal dress code required
Carry 10th pass certificate if available
Stage 2: Physical Fitness Assessment
Ability to stand for 8 hours
Ability to lift and carry kitchen equipment (up to 10-15 kg)
Stage 3: Basic Hygiene Knowledge Check
Questions about hand washing, cleaning procedures
Willingness to work with cleaning chemicals (detergents, degreasers)
Stage 4: Document Verification and Offer
Appointment letter often issued on the same day
Application Process & Official Verification
The application process for ITC Hotel jobs is simple and transparent. Unlike government jobs, there is no application fee for ITC recruitment.
Candidates must strictly ensure they possess all required educational certificates, valid identity proofs, and proper dress code before attending walk-in interviews. You must always verify active recruitment notifications by directly accessing the official ITC website or visiting the hotel’s HR department to ensure authentic information.
The formal recruitment drive strongly emphasizes a direct, skill-based selection matrix through walk-in interviews and practical assessments, bypassing lengthy written examinations.
After meticulously verifying the official notifications on the ITC career portal, candidates can also strategically explore equivalent verified opportunities through:
Naukri India – https://www.naukri.com/
Indeed India – https://www.indeed.com
Apna Jobs – https://www.apna.co
LinkedIn – https://www.linkedin.com
How to Apply for ITC Hotel Kolkata Jobs
Option 1: Walk-in Interview (Recommended – Fastest)
Step 1: Prepare Your Documents
Keep the following documents ready in a folder:
Updated Resume (handwritten or printed)
10th or 12th Marksheet and Pass Certificate (original and photocopy)
Aadhaar Card (original and photocopy)
PAN Card (if available)
2-4 Passport size photographs
Previous experience letters (if applicable)
Step 2: Dress Appropriately
For Housekeeping Helper and Kitchen Stewarding: Neat casual clothes (t-shirt and trousers)
For Steward: Formal shirt and trousers with formal shoes
Step 3: Visit the Hotel HR Department
ITC Royal Bengal: New Town, Rajarhat, Kolkata – 700156
ITC Sonar: JBS Haldane Avenue, Tangra, Kolkata – 700046
Fortune Park Panchwati: Panchwati, Near Sector V, Kolkata – 700091
Walk-in Timing: 10:00 AM to 4:00 PM (Monday to Friday)
Best days: Tuesday, Wednesday, Thursday (less crowded)
Step 4: Complete the Application Form
Fill the candidate application form provided by the HR department
Attach your photograph to the form
Step 5: Appear for Interview
Be confident and polite
Answer questions honestly
Demonstrate your willingness to learn
Step 6: Complete Documentation
If selected, submit your original certificates for verification
Collect your appointment letter
Option 2: Online Application
Step 1: Visit ITC Hotels Career Portal
Go to https://www.itchotels.com/in/en/careers
This is the official career portal of ITC Hotels
Step 2: Search for Kolkata Jobs
Use the location filter – select Kolkata
Search by department – select Housekeeping, Food & Beverage Service, or Kitchen
Step 3: Create a Profile
Click on Register or Create Account
Enter your name, mobile number, and email ID
Create a password
Step 4: Upload Resume
Upload your updated resume in PDF or Word format
Step 5: Apply for Positions
Browse available positions and click Apply Now
Fill in your educational qualifications and experience
Step 6: Wait for Call
HR team will call or email you within 1-2 weeks
Follow their instructions for interview scheduling
Option 3: Job Portal Applications
You can also apply through third-party job portals:
Naukri.com: Search for “ITC Kolkata Housekeeping Helper” or “ITC Kolkata Steward”
Indeed.com: Set up job alerts for “ITC Hotel Kolkata”
Apna App: Search for “ITC Kolkata” in the jobs section
Note: Job portal applications may take longer to process (2-4 weeks). Walk-in interviews are significantly faster (offer letter in 1-3 days).
Direct Application Links (Verified & Active)
| Purpose | Link |
|---|---|
| ITC Hotels Official Career Portal | https://www.itchotels.com/in/en/careers |
| ITC Royal Bengal – Contact for Walk-in | https://www.itchotels.com/in/en/itchotel/itcroyalbengal-kolkata |
| ITC Sonar – Contact for Walk-in | https://www.itchotels.com/in/en/itchotel/itcsonar-kolkata |
| Fortune Park Panchwati | https://www.itchotels.com/in/en/fortunepark/fortuneparkpanchwati-kolkata |
| Naukri – ITC Kolkata Jobs | https://www.naukri.com/itc-hotels-jobs-in-kolkata |
| Indeed – ITC Hotel Jobs | https://www.indeed.com/q-ITC-Hotel-jobs-in-Kolkata.html |
| Apna – Hotel Jobs Kolkata | https://www.apna.co/jobs/kolkata/hotel |
| LinkedIn – ITC Careers | https://www.linkedin.com/company/itc-ltd/jobs/ |
Important Warning: Do not pay money to any agent or third-party website claiming to guarantee ITC Hotel jobs. ITC Hotels never charges fees for recruitment. All interviews are free of cost. Report fake job scams immediately to the nearest police station.
Frequently Asked Questions (FAQs)
1. What is the salary of a Housekeeping Helper at ITC Hotel Kolkata?
The salary of a Housekeeping Helper at ITC Hotel Kolkata ranges from ₹10,000 to ₹18,000 per month , including basic pay, service charge, and tips . Freshers typically start at ₹10,000 – ₹12,000 , while experienced helpers earn ₹15,000 – ₹18,000 . Free staff meals add ₹3,000 – ₹5,000 in savings monthly.
2. Is 10th pass required for ITC Hotel jobs in Kolkata?
For Housekeeping Helper and Kitchen Stewarding , even 8th pass candidates are eligible. For Room Attendant , 10th pass is preferred. For Steward , 12th pass is required. ITC focuses more on attitude and willingness to work than on high educational qualifications for entry-level roles .
3. Does ITC Hotel Kolkata provide accommodation for staff?
Some ITC properties provide shared staff accommodation for outstation candidates , subject to availability. Accommodation is typically dormitory-style with basic facilities. A nominal rent (₹500 – ₹2,000 per month) may be deducted from salary. If accommodation is not provided, employees receive House Rent Allowance as part of salary .
4. What is the selection process for Steward at ITC Hotel?
The selection process includes a walk-in interview , skill assessment (tray carrying, table setup), basic English communication test , and document verification . There is no written exam for Steward positions . The process is completed within 1-3 days , and offer letters are issued quickly .
5. Are there any application fees for ITC Hotel recruitment?
No, ITC Hotels never charges any application fees for recruitment. All interviews and assessments are completely free. If anyone asks for money for an ITC job, it is 100% a scam. Report such incidents immediately .
6. What is the age limit for Housekeeping Helper at ITC Kolkata?
The age limit for Housekeeping Helper is typically 18 to 35 years . However, relaxation is possible for experienced candidates or for Kitchen Stewarding roles, where the limit can go up to 40 years . Physical fitness is more important than age for Helper positions .
7. Can women apply for Housekeeping Helper and Steward jobs at ITC Kolkata?
Yes, women are encouraged to apply for all positions at ITC Hotels, including Housekeeping Helper, Room Attendant, and Steward. ITC Hotels is an equal opportunity employer and has strict policies against gender discrimination . Many ITC properties have a significant number of female employees in housekeeping and stewarding roles.
8. What is the dress code for the Steward interview at ITC Hotel?
The dress code for the Steward interview is formal or semi-formal attire – shirt and trousers with formal shoes. Avoid jeans, t-shirts, slippers, and casual wear. Well-groomed appearance (clean-shaven or neatly trimmed beard, clean nails, neat hair) is essential for guest-facing roles .
9. Does ITC Hotel provide training for new employees?
Yes, ITC Hotels provides comprehensive training for all new employees through its internal training programs. New Housekeeping Helpers receive on-the-job training from senior staff. Stewards receive training in service standards, hygiene protocols, and guest interaction . ITC is known for its high training standards in the hospitality industry.
10. What is the career growth path for a Housekeeping Helper at ITC?
The career growth path at ITC Hotels is clear:
Housekeeping Helper → Room Attendant → Senior Room Attendant → Housekeeping Supervisor → Assistant Housekeeping Manager → Housekeeping Manager
Promotions typically occur every 2-3 years for good performers. With each promotion, salary increases significantly (50-100% increase from Helper to Manager level) .
Conclusion
The ITC Hotel Kolkata recruitment drive for 2026 presents a golden opportunity for 10th and 12th pass job seekers who want to build a career in the luxury hospitality sector. With ITC Royal Bengal, ITC Sonar, and Fortune Park Panchwati actively hiring for over 650+ entry-level positions, there has never been a better time to join one of India’s most prestigious hotel chains.
For Housekeeping Helper and Room Attendant candidates, the role offers monthly earnings of ₹11,000 – ₹26,500 including service charge and tips, free staff meals, uniforms, and a clear career progression path to supervisor and manager levels. No written exam is required – just a walk-in interview and practical assessment.
For Steward (F&B Service) candidates, the role offers monthly earnings of ₹13,500 – ₹31,500 including service charge and tips, direct guest interaction experience, and excellent exposure to luxury hospitality standards. 12th pass with basic English is sufficient to apply.
For Kitchen Stewarding Staff and Kitchen Helper candidates, the role offers monthly earnings of ₹9,300 – ₹18,500 , making it an accessible entry point for candidates with 8th or 10th pass qualifications. The kitchen environment offers learning opportunities for those interested in culinary careers.
Your action plan for success:
Prepare your documents today – Keep your 10th/12th marksheet, Aadhaar card, photographs, and resume ready in a folder.
Dress appropriately – For Steward roles, wear formal attire (shirt and trousers). For Helper roles, wear neat casual clothes.
Visit ITC Royal Bengal or ITC Sonar on a Tuesday, Wednesday, or Thursday between 10:00 AM and 1:00 PM for a walk-in interview. Call the HR department beforehand to confirm.
Be confident and polite during the interview. Honesty and willingness to learn are valued more than experience for entry-level roles.
Do not pay any money – ITC recruitment is completely free. Report any scam attempts immediately.
Follow up after the interview – If you do not hear back within a week, call the HR department to check your application status.
The luxury hospitality industry in Kolkata is growing. ITC Hotels is at the forefront of this growth. Your dream job as a Housekeeping Helper, Steward, or Kitchen Stewarding Staff is within reach.
Prepare your documents. Dress professionally. Walk into ITC Kolkata today. Start your career with India’s most respected hotel chain.
Disclaimer
- This article is for informational purposes only.
- Job availability, salary, and eligibility may vary depending on the employer, recruitment policy, and location.
- Readers are strongly advised to always verify all details through official recruitment channels before applying.